InnVentures

Overnight Supervisor

Requisition Post Information* : Posted Date 1 day ago(7/11/2025 6:00 PM)
Job ID
2025-67816
Property
Hilton Garden Inn San Jose Airport
Job Location : Location
US-CA-San Jose
External Category
Security
Compensation Minimum
USD $20.00/Hr.
Compensation Maximum
USD $23.50/Hr.

InnVentures Overview

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location

InnVentures Hilton Garden Inn San Jose

Hilton Garden Inn San Jose Airport, CA

Overview

As an Overnight Supervisor, you will play an important role in creating a safe and secure environment for our employees and guests. Your ability to advocate company procedures paired with your gift for problem solving will both contribute to a safe, secure and comfortable workplace.

 

We offer eligible employees a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
  • Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
  • Get paid daily

Responsibilities

  • Perform security walks throughout the hotel property and grounds, both inside and outside.
  • Know hotel emergency procedures and how to assist employees and guests when necessary.
  • Maintain key control procedures.
  • Ensure communication ability with the Front Desk is maintained at all times.
  • Ensure logs are filled out with detail.
  • Assist all guests with a warm, hospitable demeanor.
  • Support the goals of the hotel through teamwork and collaboration with all departments.
  • Assist with training, coaching and scheduling for the front office team.
  • Ensure all guests are served promptly and courteously during all shifts.
  • Apply problem solving skills to resolve guest issues to their satisfaction.
  • Handle continuous requests in a fast paced environment by coordinating with other  departments to ensure all guest requests are met.
  • Ensure all front desk checklists and programs are followed and review daily work to confirm it is error-free.
  • Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
  • Support the goals of the hotel through teamwork and collaboration with all departments.

Qualifications

Previous customer service experience is a plus. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use hotel communication devices. This position requires you to stand and move around for an entire shift. You must be able to lift at least 50 pounds. Previous security experience is a bonus, but not required.

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